Raised in Toronto, Dr. Gary Arzem has been practicing veterinary medicine for more than 25 years. His special interests and training include internal medicine, ultrasound, ophthalmology, cardiology, surgery, emergency medicine and preventative medicine. For years, his dream was to run a full-service animal hospital for pets, meeting all their veterinary healthcare needs and providing exceptional client service.
Dr. Arzem has realized that dream at North Yonge Veterinary Hospital. He strives to meet every patient’s unique needs and works hard to explain to clients every aspect of their pet’s care. He is passionate about preventative medicine as well as progressive treatment and surgery. He enjoys his relationships with his clients and loves informing them on the various details of pet health care that ensure every pet enjoys a healthy and happy life.
When he is not taking care of his patients, Dr. Arzem enjoys spending time with his family outdoors. His interests include travel, baseball and golf. He admits the music is a passion he couldn’t live without. A veterinarian who has dedicated his life to taking care of animals, he is especially proud when clients refer friends and family to his practice due to the excellent and thorough care their pets receive and the superior service his staff offers at North Yonge Veterinary Hospital.
Dr. Hansford completed her Bachelor of Science at the University of Guelph before graduating from the Ontario Veterinary College with her Doctor of Veterinary Medicine in 2004. She has a special interest in avian and exotic animals and, before graduation, enjoyed spending time at Jungle Cat World, the Bowmanville Zoo and the Metro Toronto Zoo. Since then, she has continued to expand her knowledge base through work at various exotic hospitals.
While Dr. Hansford loves all species of animals, she has devoted extra time to studying exotic pets including rabbits, guinea pigs, skinny pigs, ferrets, hamsters, rats and other small furry pets. But in her heart, she is a cat person. Growing up surrounded by cats, she developed a particular understanding and affinity for felines. She has dedicated considerable time learning about cats, and she strives to bring them as many medical and surgical options as her canine patients.
Dr. Hansford believes the best patient care is a two-way street. She works hard to ensure all her clients feel comfortable talking honestly about their pets, and at the same time, aims to share her medical knowledge and advice as honestly and openly as possible. She loves working with a family to make sure their pet—whether it’s a tiny hamster or a huge Great Dane—enjoys a happy and fulfilling life.
Outside of work, Dr. Hansford enjoys spending time with her husband and two sons, often exploring the outdoors. Although the menagerie often changes, she currently shares her home with Pixie, her opinionated cat, a Beta fish named Isa and a corn snake named Marlowe. At home and the clinic, Dr. Hansford believes there’s nothing more important than the loving relationship between a family and their pet.
Laura has owned pets and loved animals throughout her entire life. She completed the Animal Care Worker program at Georgian College and a Veterinary Office Management course through Mohawk College. Laura has volunteered at numerous animal-related organizations including Kennel Inn, OSPCA, Toronto Humane Society and Procyon Wildlife where she enjoyed bottle-feeding baby animals and releasing them into the wild as healthy adults. Before joining North Yonge, she worked as an animal care attendant at a dog daycare where she often cared for and watched over as many as forty dogs at a time!
Laura is passionate about helping both animals and people. At North Yonge, she enjoys being part of a team that helps pets live long, happy and healthy lives, and always goes above and beyond to ensure clients have a pleasant experience at the clinic. She is a first-rate administrator and has a natural talent for customer service and conflict resolution. She has a similar effect on the animals around her—she is especially skilled at calming nervous animals.
When she’s not working, Laura enjoys spending time with family and friends. She has an intense passion for music and frequently goes to concerts and musicals. She’s also a huge movie buff.
Brenda grew up in the Newmarket area and graduated from Seneca College’s Veterinary Technician program in 2011. In the summer of 2013, she completed Seneca’s wildlife technician course and did a placement at Peterborough’s Kawartha Turtle Trauma Centre (KTTC), a clinic that treats turtles injured by cars and boats and returns them to the wild. The experience gave Brenda a deep interest in wildlife rehab, and she plans to do more work at KTTC in the future. She also spent two weeks at the Long Point Bird Observatory helping to band birds during migration.
Brenda loves developing a good friendly rapport with her clients and their pets and works hard to make sure every pet feels comfortable under her care. She has helped some clients in getting their pets to lose weight. Around the clinic, she’s known as “the organizer” and loves putting labels on everything.
Brenda is married with two children and has her hands full with two dogs (Benjamin and Guinness), two cats, a horse and a guinea pig. She loves cross-country skiing, Pilates and birding. Her ideal Sunday would include an early morning hike in the regional forest, some work in her garden, a swim in the pool, a nap in the shade and finally a family BBQ. Her one weakness is her overwhelming love of chocolate.
Ashley grew up in North York and currently lives in Newmarket. She has had many family pets, including a cat, hamsters and birds.
Ashley graduated from the Veterinary Assistant Program at Seneca College, King Campus. She gained extensive work placement experience through the program.
Ashley is known for being a hard-working, committed team member who is courteous to all clients and staff. She loves to greet every client and pet and see the smile that it puts on theirs and her face! She feels very fortunate to be able to enhance the bond that people have with their pets by providing exceptional veterinary care and client service.
Ashley is known for being sensitive, respectful, loyal, unique and passionate about her career. Before studying and working in the veterinary field, Ashley had had previous customer service employment positions.
Ashley loves to participate in The Magna Hoedown, which takes place in Aurora every September. In her spare time, Ashley also loves cottage country, swimming, jet skiing, and boating.
Melissa grew up in York Region and graduated from the University of Guelph with a Bachelor of Science, Honors Major in Zoology. She went on to graduate with Honors from the Veterinary Technician Program at Seneca College.
She has had extensive volunteer experience, including several veterinary hospitals, assisting Veterinarians to assess sled dogs in Haliburton, On. as well as working with veterinarians in Taipei, Taiwan with veterinary care for stray dogs. Melissa was also an Orientation volunteer at The University of Guelph for three consecutive years, assisting new university students and coordinating orientation activities.
Melissa loves helping clients and pets feel comfortable when they are at North Yonge. She is known for having a cheery and bubbly demeanour. She likes to take time with clients to thoroughly explain to them each pet’s veterinary care and treatments. She is also known around the clinic as a “techy” and helps with any technical issues that arise.
Melissa has special interests in pathology, parasitology, internal medicine, pharmacology and preventative medicine/ wellness.
Melissa has several pets, including her two guinea pigs and her dog, Tika. In her spare time, she enjoys cooking, baking, painting, pottery, and watching movies. As well, Melissa can understand and speak basic Mandarin.
*Accredited by the College of Veterinarians of Ontario
Contact North Yonge Veterinary
Call 905-830-0437 or Request AN Appointment